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Effective May 7, 2024
Culture Index, LLC (“Culture Index,” “we,” or “us”) respects your privacy. This Privacy Policy discloses the privacy practices of Culture Index and its online properties and services.
Culture Index is committed to protecting your privacy. If you have any questions or concerns about our policy, please contact us at support@cultureindex.com.
This privacy policy (“Policy”) explains how we collect and use information so you can make an informed decision about using our website and/or other services or products we provide (“Services”).
Please read this policy carefully before using the Services or submitting any information to us. By using the Services, you accept the practices outlined in this Policy. If you do not agree to any part of this Policy, you must not access or use the Services.
Culture Index collects information from our users at several points on our Website when you communicate with us or utilize our services, including assessments and advisory services provided to corporations and organizations. Personal information provided by users will be used by Culture Index to improve the site and provide a more personalized experience for the user.
Information collected through our Services is retained in perpetuity unless removed at the discretion of Culture Index or upon your request as provided below.
Culture Index is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways other than those outlined in this Policy. Information that identifies a specific individual will not be disclosed to others without the user's permission unless it is necessary to provide services that the user has requested or otherwise provided in this Policy.
We endeavor to secure your Personal Information from unauthorized access, use, or disclosure by putting reasonable physical, electronic, and managerial procedures into place to safeguard the information we collect. We may use encryption, passwords, and physical security measures to provide commercially reasonable protection of your personal information from unauthorized access or disclosure.
Culture Index securely stores your data at our offices located at 10200 State Line Road, Leawood, KS 66206. We have implemented encrypted data packet transmission (e.g., SSL technology) to protect your personal information from accidental loss and unauthorized access, use, alteration, and disclosure, including protecting data in transit and at rest.
Please note that the electronic transmission of information is not entirely secure. Third parties may unlawfully intercept or access transmissions or private communications or defeat these measures. Other users may abuse or misuse your personal information or use it improperly. You should not expect that others will not collect and use personal information or private communications.
Culture Index, LLC is not responsible for the unauthorized use of information you post or otherwise make available by third parties. We cannot promise or guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail or that such measures will always be sufficient. Any transmission of personal information is at your own risk.
When accessing or using the Services, you provide Personal Information about yourself. “Personal Information” means information relating to a person who is or can be identified directly from that information.
You directly provide Culture Index with most of the data that we collect. Personal information includes your name, address, telephone number, email address, credit card or other account number. Examples of Personal Information that we collect include information that you provide when you (a) create or update your account, (b) communicate with us, or (c) purchase or use our Services. For example, we may also collect data and process data when you register online, place an order for any of our products or services, voluntarily complete a customer survey, provide feedback on any of our message boards or via email, or use or view our website via your browser’s cookies.
Personal Information does not include: (1) aggregated or anonymized information; (2) any publicly available information; (3) information about you that third parties provide; or (4) information that is posted to publicly accessible areas of the Services.
You have the right to request a copy of your personal data, for which service we may charge you a reasonable fee. You also have the right to request that Culture Index restrict the processing of your personal data under certain conditions.
You may also object to Culture Index’s processing of your personal data under certain conditions. You have the right to request that Culture Index transfer the data we collected to another organization or directly to you under certain conditions.
If you make a request, we have one month to respond. If you want to exercise any of your rights, please call us at +1 816.361.7575 or email us at support@cultureindex.com.
We collect usage information directly and indirectly when you use the Services so that we can smoothly and efficiently provide our Services to you, manage your account, process your orders, provide timely and effective customer service, improve our Services, and provide a more personalized experience for you and other users of our Services. The usage information includes items such as your computer's Internet Protocol (IP) address, operating system, and browser type, your mobile device’s unique ID number, the address of a referring website or a website to which you exit, the date and time you access or use the Services, items you click on, pages you view and the amount of time you spend on particular pages.
You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by following the instructions at https://tools.google.com/dlpage/gaoptout.
Cookies are small data files stored on a user's computer or device at the request of a website to collect standard Internet log information, enable the website to recognize previous visitors, and retain information such as user preferences and history. We automatically collect certain information through “cookies” and similar tracking technologies.
Our website uses at least two different types of cookies:
Functionality. Culture Index uses these cookies so that we can recognize you on our website and remember your previously selected preferences. These preferences could include what language you prefer and the location you are in. A mix of first-party and third-party cookies is used.
Advertising. Culture Index uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and IP address. Our Company may share some limited aspects of these data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. Culture Index is not responsible for third-party information collection or usage practices.
Most browsers will instruct you how to stop accepting new cookies, how to be notified when you receive a new cookie, or how to disable existing cookies. Please refer to your browser instructions or “help screen” to learn about those functions.
Please note, however, that without cookies, you may not be able to take full advantage of all of the features of our Services because they may not function properly.
For additional information about cookies, visit https://allaboutcookies.org/.
You may opt out of the aggregation and analysis of data collected about you on our website by Google Analytics by following the instructions at HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT.
Culture Index may send you information occasionally about our products and services and those of our partner companies. If you do not want us to use your contact information to promote our or third parties' products or services, you can opt out by emailing us at support@cultureindex.com.
If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us by following the “unsubscribe” instructions contained in the email.
We use Personal Information to facilitate your use of the Services, to process your requests or transactions, to provide you with the information, products, and services you request, to administer and assist us with the operation of our business, and for the purpose for which the information was provided.
By using the Services, you agree to allow us to anonymously use the information from you and your experiences to continue our research into business analytics and services and improve Culture Index’s services and user experience. However, all your responses will be kept anonymous, and we assure you that no Personal Information will be published.
We may use the information we collect to send you communications that are relevant to you or based on your preferences. We may also send you advertisements from third parties. We do not disclose, rent, sell, or otherwise make available your Personal Information to third parties for direct marketing purposes.
We use information other than Personal Information, including aggregated or anonymized information, to administer the Services, improve customer service, diagnose problems with our servers, track user movement, and gather demographic information for aggregate use.
Third-party advertising platforms may use this information for a similar purpose, but you should follow up with third parties and confirm their information collection and usage practices directly. We may freely publish, disclose, and use information other than Personal Information, including aggregated or anonymized Personal Information, to or with third parties.
The information we collect is used to improve the content and quality of the Services. We will not share your Personal Information without your consent to/with any other party(s) for commercial purposes, except (a) when we have your permission or (b) under the following circumstances:
We may engage with third-party service providers in connection with our Services and share Personal Information with such service providers who need access to such information to carry out their work for us. For example, we may use credit card processing or verification companies to verify credit card information or your identity.
Other than such service providers, we do not share Personal Information with third parties unless (1) you have indicated to us that you wish to receive information from such parties, (2) you otherwise give us your consent to do so, or (3) in response to a request for information or a subpoena.
We may disclose Personal Information when we are required to or we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant, or court order); to enforce or apply this Policy or our other policies or agreements; to initiate, render, bill, and collect for amounts owed to us; to protect our or our users' rights, property or safety; to protect our users from fraudulent, abusive, or unlawful use of the Services; or if we believe that an emergency involving the danger of death or serious physical injury to any person requires or justifies disclosure of Personal Information.
You can correct certain account information by logging into your account and changing the information. You may also delete certain information by requesting the closure of your account or the erasure of the data.
In addition, you may change certain information in your account or profile by calling us at +1 816.361.7575 or emailing us at Support@cultureindex.com.
Please note that in certain circumstances, we may not, or may not be able to, remove or change certain information even if an account is closed. For example, we may retain and continue to display any information you provided concerning a question, answer, recommendation, review, or rating.
The Services may contain links to other websites or make available third-party services. This Policy applies to information we collect, and we are not responsible for the privacy practices of such third parties. We encourage you to be aware of and read the privacy policies of any website or service that collects your information.
Similarly, if you accessed the Services through another website, we are not responsible for the privacy practices of that website, and you should review the privacy policy of the originating website before providing any information to that website.
Depending on where you live, you may have additional rights regarding your personal information. These rights may include but are not limited to the right to know what personal information we have collected about you and to access such data, the right to receive a copy of your information, the right to delete the personal information we have obtained, the right to correct inaccuracies in your personal information, or the right to opt out of certain specific data processing. We comply with all current state consumer data privacy laws. To make a rights request, please email SUPPORT@cultureindex.com, and we will respond to requests as required by applicable law consistent with statutory requirements..
E.U. Regulation 2016/679 (General Data Protection Regulation) permits users of our Services who are residents of the European Union to know how the information they provide is handled and used. Sections A, B, and C of this Privacy Policy provide this notice. Information collected through Services is retained in perpetuity unless removed at the discretion of Culture Index or an E.U. resident's request as provided below.
In addition, an E.U. resident has the right to request a copy of his/her/their information (additional copies after the first one may incur a fee) or to have his/her/their information deleted from Culture Index’s data storage systems. Section D of this Privacy Policy provides notice on contacting Culture Index regarding these requests.
Per the E.U. GDPR, you are entitled to request that we erase any personal data we hold about you. Upon your request, we will provide you with a GDPR Right to Erasure Request Form, and upon receipt of the completed form, we will do our best to respond promptly within one month of the following:
If you have any questions regarding your rights to your data in our possession concerning the E.U. GDRP, you may contact us by email at SUPPORT@CULTUREINDEX.COM.
Culture Index’s Services are not intended for children under the age of 13, and our Terms of Use prohibit such use. We do not knowingly collect Personal Information from children under 13. If you are a parent or legal guardian who discovers that your child has provided us with information without your consent, you may contact us at +1 816.361.7575 or by email at SUPPORT@cultureindex.com. We will promptly delete such information from our files.
The date this Privacy Policy was last revised is at the top of this page. We encourage you to review this Privacy Policy periodically for updates or changes.
We reserve the right to update or change this Privacy Policy anytime. If we make a material change to our Privacy Policy, we will notify you via our websites ─ and email when possible ─ that our privacy practices have changed. We will also provide you with a link to the new policy.
If we make a material change to how we use your personal information, we will allow you to opt out of such new or different use.
If you have any questions about this Privacy Policy or our information practices or you wish to verify, correct, or delete any Personal Information we have collected, please contact us at +1 816.361.7575, email us at SUPPORT@cultureindex.com, or write to us at Culture Index, LLC, 10200 State Line Road, Leawood, KS 66206.